Wednesday, August 3, 2016

Everything Starts with a Customer!

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We hope you have had a chance to experience our excellent customer service here at MCR Medical Supply. It really is second to none!  

We are a family owned and operated business which gives us an opportunity to provide amazing personal service. We offer wholesale supplies of First Aid, CPR and disaster preparedness products, including materials needed by instructors. While we are not on the front lines we want to help by allowing you to be ready with the right tools!
One way MCR Medical shows how much we value great customer service is through the quality of the products we offer. We will only sell supplies that we believe in. We doubt you'll need to contact us for a warranty issue, but if you do, you will receive the type of service that we want to receive ourselves. And if you ever have a warranty issue on ANY item you purchase from us, we will gladly pay all U.S. domestic shipping charges associated with a warranty request out of our pockets (not the manufacturers), and this includes from you to us (if necessary), and from us to you. 
Our return policy reflects our desire to provide excellent customer service as well; If within 10 business days of receipt you are not happy with an item, contact us. We will gladly replace it, refund the purchase price of the item (if returned), or credit you for other items, your choice.

We strive to provide 5-star service in every way! We want our customers to be happy with their purchase and come back for more!

Thank you for the opportunity to earn your trust!

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