We hope you have had a chance to experience our excellent customer
service here at MCR Medical Supply. It really is second
to none!
We are a family owned and operated business which gives us an
opportunity to provide amazing personal service. We offer wholesale
supplies of First Aid, CPR and disaster preparedness products, including
materials needed by instructors. While we are not on the front lines
we want to help by allowing you to be ready with the right
tools!
One way MCR Medical shows how
much we value great customer service is through the quality of
the products we offer. We will only sell supplies that we believe in. We doubt
you'll need to contact us for a warranty issue, but if you do, you
will receive the type of service that we want to receive ourselves. And
if you ever have a warranty issue on ANY item you purchase from us,
we will gladly pay all U.S. domestic shipping charges associated with a
warranty request out of our pockets (not the manufacturers), and this includes
from you to us (if necessary), and from us to you.
Our return policy reflects our desire to provide excellent customer
service as well; If within 10 business days of receipt you are not happy with an
item, contact us. We will gladly replace it, refund the purchase price of the
item (if returned), or credit you for other items, your choice.
We strive to provide 5-star service in every way! We want our customers
to be happy with their purchase and come back for more!
Thank you for the opportunity to earn your trust!
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